Cancel Sales Order B2C

Last Updated: 16 August 2022

Cancel Sales Order B2C

Shipper API gives interface access to our clients for canceling Sales Order from their own system to Shipper Warehouse Management System.

Sales Order only able to cancel if WMS has not allocated any stock to that Sales Order

PATCH Cancel Sales Order B2C

Method

Endpoint

PATCH

v3/fulfillment/outbound/oms/cancel

Body Request Parameter

Field

Data Type

Description

Note

order_no

string(50)

Sales Order No

Example: TEST-OUTBOUND-OMS-1

Mandatory

warehouse_id

string(20)

Warehouse ID Given by Shipper

Example: WH-TGR04

Mandatory

cancel_reason

String(50)

Cancellation Reason

Example: “Cancelled from marketplace”

Mandatory

Sample Body Request

Header

How to Fill

x-api-key

Shipper API Key

{
  "data": {
    "cancellation": {
      "order_no": "KZFILN0HRC9RDXJTZBJS",
      "cancel_reason": "cancel aja",
      "warehouse_id": "PMU"
    }
  }
}

Sample Response

{
    "metadata": {
        "path": "/v3/fulfillment/outbound/oms/cancel",
        "http_status_code": 200,
        "http_status": "OK",
        "timestamp": 1637907242
    }
}
{
  "metadata": {
    "path": "/v3/fulfillment/outbound/oms/cancel",
    "http_status_code": 400,
    "http_status": "Bad Request",
    "errors": [
      {
        "code": 810,
        "message": "Invalid Input. Please Validate Your Input."
      }
    ],
    "timestamp": 1637907103
  }
}
{
  "metadata": {
    "path": "/v3/fulfillment/outbound/oms/cancel",
    "status_code": 401,
    "status": "Unauthorized",
    "message": "PATCH /v1/fulfillment/outbound/oms/cancel [401] Unauthorized",
    "error": {
      "code": 802,
      "message": "Unauthorized Access. You are not authorized to access this resource."
    },
    "timestamp": "2022-05-12T04:04:19Z"
  }
}
{
  "metadata": {
    "path": "/v3/fulfillment/outbound/oms/cancel",
    "http_status_code": 500,
    "http_status": "Internal Server Error",
    "errors": [
      {
        "code": 803,
        "message": "Internal Server error."
      }
    ],
    "timestamp": 1652326659
  }
}

Status

Reason

200

Cancel sales order success

400

Please check your input.

  • Make sure the JSON payload is correct
  • Make sure the requested input are valid.

401

Please check whether your API Key is valid and still active.

500

Something wrong with Shipper application.
Please contact Shipper representative.